A short time ago a client of mine passed away unexpectedly. A few days after the memorial service I got a panicked call from his widow who said, "I am sitting in the middle of a circle of papers and documents, I have no idea what to do, or how I am supposed to pay the bills!" 
     While this couple saved, invested well, and kept their estate planning documents up to date, he handled the financial issues and never communicated to his wife where anything was or how to handle the day-to-day financial obligations. I calmed her, assured her that because of their good savings and spending habits she would have no financial issues, and then set an appointment to meet with her and her financial planner to explain to her the extent of her assets and her ability to access them.
     This got me to thinking about preparing for the unexpected and how some clients do a good job of this and some do not. A little preparation can save family members much time and stress at a time when they are already grieving. It is a good idea for both spouses to be familiar with monthly bills and how they handled, and where investment accounts are and how they can be accessed.
     Over the years, to help our clients with this preparation, we have built a list of information we have found useful or important to know when a loved one passes away. This list, or at least its location, should be shared with spouses and children, and updated regularly. 
     We included our list at the end of this post, please feel free to use it and add to it were necessary. Also, feel free to let us know if there is other important information that you feel we should include on the list.   
     It is also a perfect opportunity to remind everybody to "live life to its fullest, but plan for the unexpected.” The planning is obviously more important for those left behind.
Inventory and Location of Legal Documents:
Will:______________________________________________________________ 
Trust:_____________________________________________________________ 
Power of Attorney:__________________________________________________ 
Living Will:_________________________________________________________ 
Patient Advocate Designation:_________________________________________ 
Important
Contact Numbers:
Attorney:__________________________________________________________ 
Accountant:________________________________________________________ 
Broker:____________________________________________________________ 
Financial Planner:___________________________________________________ 
Life Insurance Agent:________________________________________________ 
Property Insurance Agent:____________________________________________ 
Doctors:___________________________________________________________ 
Spiritual Leader:____________________________________________________ 
Funeral/Burial
Arrangements Desired
__________________________________________________________________ 
__________________________________________________________________ 
Close Family
and Friends to Notify
__________________________________________________________________ 
__________________________________________________________________ 
__________________________________________________________________ 
__________________________________________________________________ 
__________________________________________________________________ 
Location of
Assets
Deeds to property:___________________________________________________ 
Bank Accounts and PIN #s:___________________________________________ 
__________________________________________________________________ 
__________________________________________________________________ 
Brokerage Accounts #s and Passwords or PINs:___________________________ 
Certificates of Deposit:_______________________________________________ 
Mortgages:________________________________________________________ 
Safety Deposit Box Location:__________________________________________ 
Retirement Plans and IRAS:___________________________________________ 
Annuities:__________________________________________________________ 
Life Insurance Policies and Beneficiary Designations:
__________________________________________________________________ 
__________________________________________________________________ 
Vehicle Titles:______________________________________________________ 
Collectibles:________________________________________________________ 
Stock Certificates:___________________________________________________ 
Service
Providers
Gas:______________________________________________________________ 
Electric:___________________________________________________________ 
Cable:____________________________________________________________ 
Internet:___________________________________________________________ 
Landscaping:_______________________________________________________ 
Telephone:_________________________________________________________ 
Newspapers/Magazines:______________________________________________ 
Plumber:__________________________________________________________ 
Heating and Cooling:_________________________________________________ 
Electrician:_________________________________________________________ 
Handyman:________________________________________________________ 
Important Passwords
Computer:_________________________________________________________ 
Email:____________________________________________________________ 
Router:____________________________________________________________ 
Creditors
Mortgages on Real Estate:____________________________________________ 
Other Borrowing:____________________________________________________ 
Credit Cards to Pay and Cancel:_______________________________________ 
__________________________________________________________________ 
__________________________________________________________________